At Veneqa, we strive to provide a seamless and reliable shipping experience for our customers. Please review our shipping policy below for details on processing times, delivery options, and more.
Processing & Handling Time
- Orders are typically processed within 1-3 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
We offer worldwide shipping with the following estimated delivery times:
- Standard Shipping: 7-14 business days
- Express Shipping: 3-7 business days (Available in select regions)
Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
- We ship globally; however, shipping times may vary depending on the destination.
- Customs duties and taxes (if applicable) are the responsibility of the customer and may be charged upon delivery.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package in real time.
Lost, Stolen, or Delayed Shipments
- Veneqa is not responsible for lost or stolen packages once they have been marked as delivered.
- If you experience delays beyond the estimated delivery time, please contact our support team, and we will assist you in tracking your order.
Contact Us
For any shipping-related inquiries, feel free to reach out to our customer support team at social@veneqa.com. We’re happy to assist you!